Each offer is preceded by a thorough, professional analysis of the customer’s requirements and expectations. In this phase, we can also draft an ROI analysis for the required solution.
A suitable concept is drafted and presented, including possible options, and a detailed price quote is submitted.
If mutual satisfaction is achieved, an order is placed and a contract is concluded, the development and engineering work begins. Prior to this, the customer is given access to the project system, through which the project plan is presented and agreed upon, and all the necessary data are shared here. The output of this phase is the final form of the product and approval of the design by the customer.
Once the design is approved, the implementation phase begins, which may involve activities ranging from the production of mechanical parts, electrical design, pneumatic design, SW programming, machine setup, assembly, etc., according to the project specifics.
After successful implementation, the internal testing phase begins, where the participation of the customer’s representatives is expected to verify and fine-tune the function of the equipment to the complete satisfaction of the customer. The output is the successful pre-acceptance of the equipment necessary for its transport to the customer.
If the equipment is successfully verified in terms of functionality and safety, its installation at the customer’s facility is planned and implemented. The official and final handover takes place after the successful completion of functional and serial tests.
We provide continuous support for all our equipment even after installation, including warranty and post-warranty service.